Indonesian Journal of Islamic Economics and Business

Prediksi Customer Churn Menggunakan Metode CRISP-DM Pada Industri Telekomunikasi Sebagai Implementasi Mempertahankan Pelanggan

Yudi Yudiana, Asiroch Yulia Agustina, Nur Khofifah — Mon, 12 Jun 2023 00:00:00 +0000

Fulfilling the needs and desires of customers is a strategy in retaining customers. Among these strategies is a quality product and quality service will also fulfill customer expectations. The purpose of this research is to predict whether customers will become loyal customer or leave the company's services. The research method uses the CRISP-DM (Cross Industry Standard Process for Data Mining) technique and the hypermeter tuning method with the ridge classifier algorithm and the confusion matrix. CRISP-DM is a process model that serves as the base for a data science process with six sequential phases. The data used is 7,043 records. divided into 70:30 data train and data test. From the selection of features, most unsubscribed customers are customers who do not use several services such as VPN, Data Backup, Device Protection, Technician Assistance, TV Streaming, Movie Streaming monthly contracts and use the E-Wallets payment method. Then the results of the accuracy research using the confusion matrix show quite good results with an accuracy of 80.5%, Precision of 85.7% and Recall of 89.8%. As many as 73% or 5,174 continue to use the service and 1,869 or around 27% of customers stop using Telkom Indonesia services.

Analisis Penggunaan Aplikasi Simba Dalam Pengelolaan Zakat Di Badan Amil Zakat Kota Bukittinggi

Nur Halimah, Aminah Nuriyah — Mon, 12 Jun 2023 00:00:00 +0000

This thesis aims to discuss the use of the SIMBA application and discuss the level of effectiveness of SIMBA in the management of zakat funds at BAZNAS Bukittinggi. This research was conducted at the National Amil Zakat Agency (BAZNAS) of Bukittinggi City in 2022 using a qualitative approach where data collection was carried out by conducting interviews and document reviews. This study uses primary and secondary data obtained from BAZNAS Bukittinggi City. Researchers used data analysis to measure the level of effectiveness. In this study, it was found that SIMBA has been implemented by BAZNAS Bukittinggi City since 2018. The presence of SIMBA not only collects and records all existing data and activities, but also presents financial reports of all zakat fund management activities transparently and presented in balance sheets and other reports. The use of the SIMBA application has been proven effective with the achievement of indicators of effectiveness, namely the achievement of goals, integrity, and adaptation. In the results of the calculation and measurement of the effectiveness/efficiency ratio using the formula 19 the ratio of collection costs in 2021 with a result of 2.49% and formula 20 the ratio of collection in 2021 with a result of 0.28%. From the calculation results, it can be said that the collection of funds at BAZNAS Bukittinggi has been effective/efficient. The more effective/efficient the institution is in conducting collections, the better the governance of zakat institutions will be.

Keywords: Management system, SIMBA, Zakat, effectiveness.

The Role of LP3H in Increasing the economic Value through Assistance with Halal Certification

Lutfi Hidayati, Sugiatmi Sugiatmi, Nur Aini, Ratna Yulika Go — Mon, 12 Jun 2023 00:00:00 +0000

Indonesian government is targeting one million halal product certification in 2023. And the government is targeting that by 2024 all products in Indonesia will be halal certified. This certainly needs support from various parties. Indonesian government through the Halal Product Assurance Organizing Agency (BPJPH) appoints the Halal Product Process Assistance Agency (LP3H) which acts as an extension and assists business actors (micro - small) through assistance in the halal certification process. However, data on the halal information system shows that only 749,971 products have been declared halal in 2022 and there is still a need for massive socialization efforts so that government programs are realized. To support this program, LP3H ITB AD conducts activities for prospective Halal Product Process (PPH) assistants to help verify and validate the halal process for business actors. The aim of the research is to disseminate basic information and knowledge to prospective PPH assistants regarding the legal basis, verification, validation, materials and processes for halal certification. The method used in this research is descriptive quantitative. Data collection was obtained from the results of the questionnaire. The results of this study show that on average 66% of the participants understand the information material related to the halal process and 79% are very satisfied with the presentation of the resource persons.

Modelling Zakat and Waqf Scheme for Empowering Across-the-board Refugees

Sebastian Herman, Imam Wahyudi Indrawan — Mon, 12 Jun 2023 00:00:00 +0000

The objective of this study is to propose a model of empowering global refugees by utilizing zakat and waqf through Islamic microfinance institutions. The model introduced is an extended model of the model developed by Kachkar (2017) and Indrawan et al. (2018). A thorough review of relevant literature is conducted to develop this model. The proposed approach, referred to as the Integrated Zakat and Waqf Model for Refugees (IZWMR), introduces the zakat element as an extension of the previous model. Additionally, the waqf component of the model includes not only cash waqf but also land waqf, thereby enabling the optimal utilization of idle waqf assets to empower refugees and support their livelihood. This study aims to raise awareness within society about the challenges faced by refugees, provide a comprehensive model to address the global refugee crisis, and create opportunities for the more effective and impactful utilization of Islamic social finance instruments, such as zakat and waqf.

Analisis Perbandingan Migrasi Listrik Pascabayar Menjadi Prabayar Terhadap Pendapatan PT. PLN (Persero) ULP Binjai Timur

Imelda Sitompul, Laylan Syafina, Kusmilawaty - — Mon, 12 Jun 2023 00:00:00 +0000

The purpose of this study is to analyze the comparison of PT PLN (Persero)'s income using postpaid electricity services and after migrating to prepaid in the East Binjai region. This study uses descriptive qualitative research using numbers and descriptive analysis based on income data for 2021 to 2022. The results show that postpaid electricity income is greater than prepaid electricity income. A comparison of postpaid and prepaid electricity revenue in 2021 to 2022 will get a difference of 81%: 19%. This difference indicates that consumers of PT PLN (Persero) ULP Binjai Timur still use postpaid services a lot, this is because most consumers are from households who are still not educated regarding the use of prepaid kwh. These results make PT PLN (Persero) ULP Binjai Timur more active in promoting prepaid services so that consumers in the East Binjai region migrate to prepaid and increase income without receivables from consumers.

Eksistensi Hukum Positif dalam Memenuhi Ketentuan Muamalah Pada Praktik Qurban Kontemporer di Indonesia

Hermanto Harun — Tue, 04 Jul 2023 00:00:00 +0000

This study aims to examine the phenomenon of contemporary qurban practices and how legal regulations in Indonesia control the practice of animal slaughter to comply with the demands of Islamic muamalah law. the method used is literature study with descriptive normative analysis. In general, there are 3 contemporary qurban models, namely online qurbani and qurbani through mosques. Islamic economic problems that arise are gharar in various aspects especially in quality of animals, slaughtering standard and transaction. Legal regulations in Indonesia include Law No. 18 of 2009, Government Regulation number 95 of 2012, Minister of Agriculture Regulation No. 114 of 2014, and Article 302 of the Criminal Code only covers gharar in terms of quality, health, livestock safety and consumer safety, but has not discussed the gharar aspect of the transaction

Analysis of Public Perceptions About Islamic Banking Case study in Sekamis Village

Sintia Delvianti, Jevi Saputra — Mon, 12 Jun 2023 00:00:00 +0000

The development of Islamic banks is now progressing no less than conventional banks. Conventional banking is more known as interest rate system while Islamic banking adopts profit sharing system. The problem facing Islamic banking today is that the public's knowledge of Islamic banking is still low due to the existence of conventional banking products, so Islamic banking is still viewed by eyes. The purpose of this study was to find the local community’s perception about Islamic banking in Sekamis village, Cermin Nan Gedang district, the capital city of Sarolangun. The research method used is a qualitative field study with a descriptive research approach. The results show that the respondents' level of knowledge about Sharia banks in Sekamis village is not good. Most of the public does not know and it is often difficult to distinguish between a Shariah bank and a regular bank, not only in terms of contracts but also in terms of products, systems and benefits. Generally, if the public knows about it, then the public will be interested in becoming a customer of Sharia banks as they are based on Islamic Sharia principles. And the community only knows about the existence of Islamic banks, but people do not understand the details of Islamic banks. However, only some people understand Islamic banking, and there are also people who do not understand Islamic banking at all. Most people do not know what products are available in Islamic banks. The lack of understanding of the community in Sekamis village is due to the lack of information obtained and the lack of access of Islamic banks in conducting socialization in the village.

Analisis Strategi Promosi dan Minat Pembeli Properti di BIMURA RESIDENCE

Cholifatur Rizkiya, Ainol Yaqin, Waqiatul Aqidah — Mon, 12 Jun 2023 00:00:00 +0000

The purpose of this research is to find out the promotional strategy carried out by Bimura Residence in increasing the interest of buyers. The location of this research was carried out at Bimura Residence which is located in Kampung Baru Hamlet, RT. 15/RW. 4, Binor Village, Paiton. The research method used is descriptive qualitative method to investigate processes and situations. The results of this study indicate that the application of this promotional mix can provide positive benefits to consumer interest in Bimura Residence. The promotional marketing strategy implemented can provide positive benefits to increasing consumer interest in Bimura Residence. That way the existence of the Bimura Residence is better known and cared for by the local community. In the purchasing process there are several supporting factors that influence consumer interest, namely the first is that the service provided is very good, good communication so as to provide comfort to consumers and also a strategic place. These factors can influence consumer interest in subsidized housing at Bimura Residence.

Pengaruh Layanan Jasa Keuangan PosPay dan Kurir PosAja Terhadap Tingkat Pendapatan Pada PT. Pos Indonesia Langsa

Dea Frinal Saputri, Yenni Samri Juliati Nasution, Sri Sudiarti — Fri, 16 Jun 2023 00:00:00 +0000

This study aims to examine the effect of E-Commerce services in the form of PosPay Financial Services (JASKUG) and PosAja courier services on Income Levels at PT. Pos Indonesia KC Langsa. While the research method uses a quantitative research approach. In this study using primary data, namely distributing questionnaires. The population in this study were PosPay and PosAja users, totaling 50 people, the number of samples used was 50 respondents. The method of analysis is using multiple linear regression analysis with SPSS 23. The results show that the results of the coefficient of determination (Adjusted R2), that e-commerce PosPay(X1) and e-commerce PosAja(X2) simultaneously affect the level of income (Y) is 70.2%, while the remaining 29.8% is influenced by other variables not explained in this study. PosPay e-commerce test results (X1) on income levels (Y) Tcount<Ttable with a value of -0.007<2.011 and arithmetic significance value>table significance value 0.994>0.05 means that PosPay E-Commerce has no effect and is not significant to Income Level, PosAja e-commerce (X2) to Income Level (Y) obtained Tcount>Ttable with a value of 6.758> 2.011 and a calculated significance value <table significance value 0.00 <0.05 means that PosAja E-Commerce is influential and significant on Income Level, the F test obtained an Fcount value of 22.867> Ftable of 3.19 and a Sig F value of 0.000 <0.05 there was a significant effect of PosPay E-Commerce and PosAja E-Commerce simultaneously on PT. Pos Indonesia KC Langsa.

Pengaruh Diversitas Gender dan Ukuran Perusahaan Terhadap Nilai Perusahaan dengan Pemoderasi Modal Intelektual pada Emiten Sub PRoperty dan Real Estate 2018-2022

Ana Maghfirah, Maretha Ika Prajawati — Fri, 16 Jun 2023 00:00:00 +0000

This study focuses on Intellectual Capital as a moderator of Gender Diversity and Firm Size on Firm Value. The aim of this study is to look at the effect of gender diversity and company size moderated by intellectual capital on company value in the property and real estate sub-sector listed on the Indonesia Stock Exchange in 2018-2022. The type of research used is quantitative. The population in this study is real estate property companies listed on the Indonesia Stock Exchange in 2018-2022. In this study, there were 40 companies that were sampled based on the sampling criteria set by the researcher. The data collection analysis method uses descriptive statistical analysis and moderated regression analysis (MRA) using Statistical Product and Service Solutions (SPSS) Software. The results of this study indicate that gender diversity and firm size have a significant effect on firm value. Meanwhile, intellectual capital as measured using the Value Added Intellectual Coefficient (VAICTM) can strengthen the relationship between gender diversity and company value. Meanwhile, the size of companies with intellectual capital is not able to moderate the value of the company.

Pengaruh Literasi Zakat dan Kepercayaan pada Lembaga Pengelola Zakat Terhadap Perilaku Membayar Zakat Muzakki di Kota Jambi Tahun 2021- 2022

Muhammad Irsyad, Besse Wediawati, Agus Solikhin — Fri, 16 Jun 2023 00:00:00 +0000

This study aims to examine the effect of zakat literacy and trust in zakat management institutions on the behavior of paying zakat muzakki in the city of Jambi. This research is quantitative and the research data used are primary and secondary data. The population in this study is muzakki, namely someone who is obliged to pay zakat in the city of Jambi. Samples were taken using Stratified Random Sampling, totaling 90 people. Data was collected through the distribution of questionnaires with a Likert scale. The data testing technique uses Validity Test and Reliability Test, R-Square Test and Hypothesis Testing with Bootstrapping using SmartPLS 3.0 Software. The results showed that zakat literacy had a positive and significant effect on the behavior of paying zakat muzakki in the city of Jambi and trust in zakat management institutions had a positive and significant effect on the behavior of paying zakat muzakki in the city of Jambi.

Determinan Audit Delay pada Perusahaan Pertambangan di Indonesia

Mellya Embun Baining, Beid Fitrianova Andriani, Nurbadaliah Ahmad — Mon, 26 Jun 2023 00:00:00 +0000

This research was conducted to examine the effect of audit delay on mining the companies are consistently listed on the Indonesian Sharia Stock Index from 2015 to 2019. This study uses check delay as dependent variable while independent variables belong to the company size, complexity of company operation, audit fees, profitability and solvency. The sampling technique used is purposive sampling using 20 mining companies that meet the criteria with a research time of 5 years. The research method using panel data regression analysis with semi-log regression model with the dependent variable in the form of natural logarithms. The results of this study show that all independent variables affect audit delays at the same time. in mining companies in Indonesia.

Analisis Pengaruh Variabel Ekonomi Makro Terhadap Volatilitas Indeks Saham Syariah Indonesia (ISSI)

Nanang Widyantoro, Rifki Ismal, Hendri Tanjung — Mon, 26 Jun 2023 00:00:00 +0000

This study aims to analyze the impact of the movement of the main macroeconomic indicators on ISSI volatility. Then analyzed how far the influence of ISSI volatility on investors' decisions in investing in ISSI shares. Furthermore, policy proposals can be made to control the impact of the main macroeconomic indicators on ISSI volatility. This study uses the VAR (Vector Autoregression) / VECM (Vector Error Correction Model) method with a sample of 130 (one hundred and thirty) monthly time series data from June 2011 to March 2022. The results of the analysis and findings in this study can provide information that the variables macroeconomics namely Inflation, World Oil Prices, Exchange Rates, Money Supply and Trade Transaction Volume variables significantly influence ISSI volatility. The positive relationship between ISSI Volatility and ISSI Trading Transaction Volume indicates that ISSI Volatility influences investors' decisions to invest in ISSI shares. So that policy priorities are needed in order to control stock volatility, including controlling inflation, world oil prices, exchange rates and the money supply. Control over the volume of trade transactions also needs to be done to reduce investment risk.

Analisis Dana Pihak Ketiga (DPK), Risiko Dan Fee Based Income (FBI) Terhadap Pembiayaan Bagi Hasil Pada Bank Umum Syariah

Muhammad Hamdan Ainulyaqin, AS Rakhmat, Sarwo Edy, Siti Maharani — Fri, 30 Jun 2023 00:00:00 +0000

This study aims to determine the effect of Third Party Funds (TPF), risk and Fee Based Income (FBI) on Profit Sharing Financing at Islamic Commercial Banks for the period 2013-2020. In this study using quantitative methods, the data collection technique used is Non Probity Sampling. The subjects in this study were Islamic Commercial Banks with a total sample of 96 financial statements. The data analysis technique used is the Classical Assumption Test and Multiple Regression Test using the help of the IBM SPPS Statistic 21 application. The results of this study indicate that partially the TPF variable has no effect on profit sharing financing, then for the risk variable measured using the NPF (Non Performing Financing) ratio. has a negative and significant effect on profit-sharing financing, and lastly, the Fee-based Income (FBI) variable has a negative and significant effect on profit-sharing financing.

Analisis Strategi Pemasaran Syariah Telur Ayam Ras Studi Kasus Peternakan Berkah Abadi Desa Opo-opo

Alif Lutfir Rahman, Abd Aziz, Abd Ghafur — Mon, 12 Jun 2023 00:00:00 +0000

This study aims to analyze the distribution method, determine the weaknesses and deficiencies as well as the opportunities and threats in the sale of purebred chicken eggs used at the Berkah Abadi farm in Opo-opo Village. Based on the results of the study, the steps used in the marketing method of broiler eggs at Berkah Abadi Farm in Opo-opo Village are by using three sales patterns, namely the first. from breeders to wholesalers (poultry shop) after that it is distributed to middle traders, after that it goes to retailers, then it is distributed to consumers. The second pattern is from breeders, distributed to middle traders, after that retail traders, then distributed to consumers. And the third method is from breeders distributed to retail traders and then directly distributed to consumers. Another appropriate pattern that can be used in selling purebred chicken eggs is by using internal strength, in this way it can prevent external threats so that it will not have an excessively negative impact on egg marketing. Then by maintaining the quality of the eggs so that they remain quality eggs by keeping the chickens from getting sick and later this will also help make the farm sustainable.

Keywords: strategy, Marketing, Chicken Egg Race